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CompTIA and ITIL 4 Foundation Instructor
Full Time
Jacksonville, FL USA

CompTIA/ITIL 4 Foundation Technical Instructor: Job Summary

CompTIA Technical Instructor to help design and deliver high-velocity ITIL 4 Foundation, Net+, and Sec+ training programs and support students in achieving career-relevant certifications. In addition to training skills, Instructors are knowledgeable in student support, certification rates and what is needed to attain them, and the importance of world-class IT training in today’s growing IT job markets. The instructor is vested in supporting students to achieve certification and career goals.


Minimum Qualifications:


  • Holds current ITIL 4 Foundations (Approved to teach through PeopleCert) Net+007, and Sec+601 CompTIA certifications.
  • Additional Technical Certification a plus.
  • Prior technical teaching experience
  •  Certified Technical Trainer (CTT) certification a plus.
  • Relevant industry experience.


Primary Responsibilities:

Typical duties are likely to include but not limited to:

  • Execution and instruction of IT classes in formal (e.g. a classroom), informal (e.g. floor-walking), or online (e.g. webinar) settings.
  • execution and instruction of virtual/hands-on labs
  • Identifying/Carrying out training needs/analyses
  • defining the skill sets needed to be successful in programs offered
  • carrying out performance assessments to determine the skills gaps between current and desirable learner skill levels
  • designing, updating training materials needed to support student success through certification
  • ensuring the learning environment and resources support learner needs
  • designing course materials and other documents such as handouts, manuals, and exercises
  • preparing the learning environment and resources, including setting up IT equipment where appropriate
  • Delivering study sessions in formal (e.g. a classroom), informal (e.g. floor-walking), or online (e.g. webinar) settings.
  • supporting and coaching learners towards timely exam execution
  • evaluating the effectiveness of training and learning outcomes
  • liaising with partners (e.g. external course providers, employers, examining bodies) to fulfill the skills needs of an organization
  • collaborating with other instructors
  • maintaining appropriate records of learner development and resource allocation
  • ability to align training to current IT job markets


Skills & Experience:

  • Articulate Communication skills
  • Administrative skills
  • Prior teaching/instruction
  • Prior student management
  • Prior team collaboration or management skills
  • Analytical skills
  • Training skills
  • Mentor experience



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