The CompTIA A+ 1102 (220-1102) course will build on students' existing knowledge that they may have learned in the CompTIA A+ 1101 course. In addition, this course will provide fundamental level skills and theoretical concepts to prepare students for real-world experiences on the job as a technician. A+ 1102 lessons will cover topics such as Operating Systems, Windows OS, OS Installation Methods, Microsoft Command Line Tools, Using Microsoft System Utilities, Using Microsoft Control Panel Utilities, Windows Client Networking Configuration, macOS and Linux Tools, Features, and Functionalities, Implementing Physical Security Measures, Defining Logical Security Concepts, Wireless Security, Malware Types, Social Engineering Techniques and Exploits, Microsoft OS Security Features, Workstation Security Best Practices, Mobile Device Security Solutions, SOHO Security, Securing Web Browsers, Windows OS Issues, Identifying and Remediating Personal Computer (PC) Security Issues, Malware Removal Best Practices, Mobile and OS Application Issues, Mobile OS and Application Security Issues, Organizational Documentation and Procedures, Implementing Basic Change Management Based Practices, Implementing Workstation Backup and Recovery Methods, Protection of Computer Equipment and Personal Safety Procedures, Explaining Environmental Variables and Controls, Defining Privacy and Licensing Concepts, Incident Response Policies and Procedures, Communication and Professionalism Techniques, Introduction to Basic Scripting Techniques, and Implementing Remote Access Technologies. Throughout the course, you will be able to apply skills learned through a variety of physical and virtual labs, test your knowledge with flashcards and quizzes, and be able to review all course content through the use of videos. Upon completion of all course materials and self-study, you will be prepared for the CompTIA A+ 1102 (220-1102) certification exam.
This course is an in-person instructor-led and virtual instructor-led course.
Why you should take this course
You should attend to prepare yourself for a job in IT by developing valuable skills and earning foundational IT certifications to propel your career.
Who should take this course
Individuals with basic computer user skills interested in obtaining a job as an entry-level IT technician. Also students seeking the CompTIA A+ Certification who want to prepare for the CompTIA A+ Core 2 220-1102 Certification Exam.
What You'll learn
In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.
Schedule your course
Use the table below to select the time and location that works best for you.