This course covers ways to interact more effectively with stakeholders and managers to handle conflict more productively, build stronger relationships, and deliver reports that are valued and achieve firm agreement to act. It also allows benchmarking and best practice sharing with peers.
You should attend because conflict is a common dynamic while working with colleagues and clients, but with the proper skills the situation can managed productively.
Internal and external auditors, regulators, compliance, and risk management professionals.
You will learn how to identify and defuse conflict as it emerges, strategies to turn events positively to improve relationships, and ways to carry your audit and advisory engagements to a positive conclusion despite differences of opinion.
Other stakeholder management skills:
The elements of effective negotiations:
Overcoming being ignored:
Understanding organizational and political constraints:
Coaching your audit team to become better at influencing and stakeholder management:
Use the table below to select the time and location that works best for you.
ACI Learning is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.