Fundamentals of Auditing Process Automation - ITG170


This course covers different types of process automation, considerations before implementation, and how to assess them. It includes functional specific tools, robotic and cognitive automation tools, governance and understanding workflows.


Tuition cost


NASBA Certified CPE

24 Credits


Why you should attend

You should attend because organizations adopt automation to remain competitive and help improve compliance and process efficiencies. Auditors must be able to audit these workflows and the operational changes and risks they introduce.

Who should attend

Auditors, Information Security and Risk professionals wanting to gain a general understanding of process automation and how to assess BPM/RPM applications and servers

What You'll learn

You will learn about the important changes in this field you need to plan for as automation transforms IT and business processes.




Automation Explained:

  • Explore basic concepts about Business Process Automation (BPM)
  • Explore basic concepts of Robotic Process Automation (RPA)
  • Explore basic concepts of DevOps
  • Discuss the differences between Macros, business process automation and robotic process automation vs. DevOps

Governance (and Management) of Automation:

  • Understand why automation initiates requires effective governance
  • Discuss the fundamental activities performed by Automation Governance Committees
  • Explore common measurements to assess the effectiveness of Process Automation Program Initiatives
  • Describe Automation Strategy and Program:
    1. How to develop a process inventory
    2. Explain why a maturity assessment is critical before automation is considered
    3. How to conduct an automation maturity assessment
    4. How the results of the AMA are used to prioritize
    5. How Six Sigma techniques are employed during automation projects
    6. What characteristics should be considered when determining whether macros, business process automation or robotic process automation should be deployed
  • Examine the critical role played by the Center of Excellence “CoE” and its interaction with Project, Process and Assurance teams within the enterprise

Ethics of Automation:

  • Describe automation ethics
  • Assess common ethical challenges associated to automation
  • Discuss ways to overcome common automation concerns
  • Describe how machine learning and Artificial Intelligence are changing “bots” capabilities and how that will impact ethics in the near future

Understanding Workflows – Automation if IT and Business Processes:

  • Discuss where each of the three methods of automation is being implemented into common IT and Business Processes
  • Gain a better understanding on the importance of process flows in automation initiatives:
    1. Describe the use of the SIPOC
    2. Describe the use of the RASCI
    3. Describe the use of the Process Workflow
    4. Traditional Process Flowcharts
    5. Swimlanes
    6. Describe why dataflow diagrams are necessary in automation projects
    7. Describe how API/Service documentation is used in automation initiatives
    8. Describe how network diagrams are used in automation initiatives
  • Discuss key automation controls including: Access, Change, Tool Configuration, BCP/DR, Backups, Incident Response, Process and Procedure Documentation, and Monitoring
  • Discuss common automation vulnerabilities including: Cyber, Process, People, Configuration, Single Point of Failure, Skill set, and Monitoring

Tips for Assessing Automation:

  • Overview of Process Automation Self-Assessment Activities for macros, BPM and RPA
  • Explore testing activities when conducting a process automation audit for macros, BPM and RPA
  • Review a key data requests when conducting a process automation audit for macros, BPM and RPA
  • Examine common questions to ask during process automation audits for macros, BPM and RPA

Schedule your course

Use the table below to select the time and location that works best for you.

Timezone: America/New_York

November 2021

Nov 1st, 2021-Nov 3rd, 2021

ACI Learning is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: