High-Impact Skills for Developing and Leading Your Audit Team - OAM425


In this course students learn audit leadership and management tools and techniques that will enhance the performance of the audit team and increase the quality of its deliverables. It provides tips to manage the project, the people, time, and conflict, promote engagement, and increase your emotional intelligence. It also provides essential communication skills, delegation techniques, how to provide feedback effectively, and ways to manage meetings while helping your team reach its potential.


Learning Options

Below are the available learning options for this course:

Enterprise Solutions

Tailored Experience

Bring this course to your organization at your convenience. ACI Learning can deliver this instructor-led course for your team at a chosen location or virtually. Alternatively, choose the topic(s) you need and ACI will craft a training solution to keep your team future-proof.

Customize Your Training

NASBA Certified CPE

24 Credits


Why you should take this course

You should attend because work is typically done in teams, and the manager’s success is based on the ability to mobilize team members effectively, understand emotional intelligence, and help others become their better selves.

Who should take this course

Audit Managers, Directors, Senior Auditors and Audit Team Leaders

What You'll learn

You will learn the attributes of successful leaders and managers, how to hire and motivate employees, ways to manage priorities, essential communication skills, how to provide feedback, and ways to train, mentor and develop your team.


  • Managing the Internal Audit Department (OAM401) or equivalent experience.


From Managing to Leading: Going the Distance

  • analyzing and understanding your current strengths and weaknesses as an audit team leader
  • manager vs. leader: differentiating the roles
  • applying leadership concepts in simulated audit business cases
  • the four stages of team development and what they mean to you
  • techniques for making audit engagements more powerful
  • attitude and morale definition: reinforcing the team ethic
  • creating a climate for sustainable competitive achievement
  • modeling and enforcing corporate values and personal integrity
  • building a leadership style that creates trust, sets a clear vision and propels your team toward greatness
  • inspiring action by building trusting relationships within your audit team and the whole organization

Essential Leadership and Management Skills:

  • modern goal setting techniques for you and your audit team
  • defining and redefining audit’s corporate image in your company
  • creating powerful team agreements with every member of your staff
  • assessing the personality styles of your team members and how to work with them
  • optimizing team productivity, evaluating team performance and measuring bottom-line results
  • creating delegation techniques that will gauge the growth of your staff against the results of their efforts
  • how to consistently demonstrate the connection of work (tactical) to success (strategy)
  • how to be transparent and inspiring in executing planning
  • how to convincingly handle peers and senior managers who are resistant to new ideas or change
  • delegating generously and wisely; then staying out of the way

Hiring and Motivating Employees:

  • what real coaching is and how to build an extraordinary results-driven audit team
  • establishing inter-colleague coaching to ensure advancements are validated
  • designing deliberate feedback opportunities to get your feedback message delivered
  • motivational skills: giving people a compelling reason to do their best
  • approaches to setting direction, instructing, and training
  • creating conflict management/resolution templates specific to Audit’s success
  • getting more accomplished through your team
  • achieving buy-in to critical initiatives through high-impact goal-setting
  • developing the right set of skills to lead by example and do it well
  • appreciating and assessing your teams’ learning styles

Time, Stress and Priorities:

  • establishing hiring practices to attract high-potential audit professionals
  • choosing a team with impeccable, broad-based technical skills
  • interviewing skills: getting the correct information from candidates
  • ensuring continuous learning is rewarded
  • incorporating measurable ROI-based training as a part of your relationships
  • getting audit professionals on your team to follow your leadership, and collaborate with colleagues
  • turning every audit manager on your team into a coach
  • how professional development can improve Audit’s culture
  • a systematic approach to effectively dealing with performance issues
  • creating valuable and vibrant career plans to keep the people you want

Communication Skills, Team Building and Conflict Management:

  • leading powerful, productive departmental and interdepartmental audit meetings
  • honing skills for participative and focused team meetings
  • tips for displaying poise, confidence, and presence under public scrutiny
  • facilitating decision-making processes to get work completed
  • creating meeting format templates and streamlining accurate note-taking
  • designing pre-meeting and post-meeting accountability tracking and deliverables
  • problem solving and conflict resolution strategies
  • becoming a catalyst for idea generation and tracking
  • Successfully exploiting the value of competing viewpoints
  • Insisting on and achieving data-based conclusions to all your Audit meetings

Common Management Mistakes:

  • designing and implementing audit mission statements
  • assessing effective and ineffective writing styles
  • reviewing and analyzing your own writing samples
  • avoiding confusion, mixed messages, wasted time and frustrated followers
  • practicing writing strategies and receive immediate feedback
  • the most common business plan document errors and how to avoid them
  • Formatting your document for high impact audit results
  • crafting e-mail, letters, memos and reports to focus on your readers’ needs
  • how to write in an authentic voice, be engaging, and truly connect with your stakeholders
  • writing with clear authority no matter what the topic

Training and Mentoring Programs:

  • using conversation as a leadership tool
  • speaking to audit staff about change: introduction, implementation and execution
  • improving your client service with a review and analysis of your communication tools
  • managing challenging behaviors, assuaging conflict, and gaining buy-in
  • critiquing your listening skills and identifying opportunities for growth
  • communication techniques to convey vision, values, expectations, decisions, and initiatives
  • developing your cognitive and non-verbal skills through on-the-spot feedback
  • being able to anticipate, handle, and move on from difficult conversations
  • speaking passionately about your strategy or audit recommendations to any audience
  • how to listen with intention and speak with integrity - even when facing challenges

Leading Change:

  • experimenting with strategies and methods of successful influence
  • using power and influence appropriately to achieve Audit’s objectives
  • identifying and assessing your preferred style of persuasion
  • practicing techniques to persuade, market, and achieve measurable results
  • developing an audit-specific protocol to market team skills and achievements to decision-makers
  • working with your team’s resistance to change and how to turn it around
  • integrating significant stakeholders in your company into the workflow of your audit team
  • creating an action plan to chart and report on the development of your leadership skills

finding ways to develop every person on your team

Learning Options

Below are the available learning options for this course:

Enterprise Solutions

Tailored Experience

Bring this course to your organization at your convenience. ACI Learning can deliver this instructor-led course for your team at a chosen location or virtually. Alternatively, choose the topic(s) you need and ACI will craft a training solution to keep your team future-proof.

Customize Your Training

ACI Learning is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.