Operational Auditing: Part 2- OAG222WEB


This is a two-part series, and each session is independent of the other. You may register for one or both. Part 2 covers main areas of waste, essentials of quality control, using CAATS, change management, and best practices for effective system implementation. Internal auditors must determine if processes are efficient and supportive of organizational objectives, which requires business skills and the use of tools and techniques that often differ from those employed when performing traditional financial reviews.


Tuition cost


NASBA Certified CPE

2 Credits


Why you should attend

To succeed in today’s challenging environment, organizations must operate with efficiency, effectiveness, and economy, and auditors play a key role in promoting these practices.

Who should attend

Staff and Senior Auditors, Audit Managers and Audit Directors who want to explore innovative ways of performing audit and consulting projects and expand the types of work done on behalf of the organization.

What You'll learn

You will learn new ways to enhance your audit process, accelerate the identification of issues and provide more timely feedback to management.



Eight Areas of Waste:

  • Description and examples
  • Identifying, assessing and preventing their occurrence

Essentials of Quality Control:

  • Understanding and using quality concepts and methodologies in operational audits
  • The link between process weaknesses and internal control
  • Six Sigma and Lean Six Sigma
  • FMEA (Failure Mode and Effects Analysis)
  • ISO 9000 and ISO 31000
  • Business Process Re-engineering

Documenting Findings:

  • Using the CCCER/5C model effectively
  • Making findings persuasive
  • Using quantitative methods to improve the quality and impact of audit findings
  • Developing useful, pragmatic and effective recommendations for corrective action

Data Analytics and Graphical Analysis:

  • Continuous auditing of high-risk activities and useful techniques to identify operational issues sooner
  • Using Computer-Assisted Auditing Tools (CAAT) to enhance risk identification, auditing techniques and operational excellence

Change Management:

  • Identifying and introducing adaptive and innovative changes
  • Deploying financial, compliance, operational and strategic change initiatives
  • Project risk assessment and the risk of failure
  • Roles and dynamics during planned change initiatives
  • Understanding and managing resistance to change
  • Reasons for resistance and how to overcome them
  • Managing
  • Scope, Resources, Timeline and Quality
  • The Big Three: People, Process and Technology
  • Strategies, goals, measurements, sequencing and implementation dynamics
  • Expectations, communications and training

IT Project Management:

  • The five phases of project management: How to lead and audit them successfully
  • Keys to success and reasons why IT projects fail
  • Ensuring alignment between IT and the business
  • Assessing and correcting the elements of process variation, automation, cost, documentation and control
  • Auditing before, during and after system implementation
  • Successful System Development Life Cycle

Schedule your course

Use the table below to select the time and location that works best for you.

Timezone: America/New_York

August 2021

Aug 12th, 2021-Aug 12th, 2021

ACI Learning is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.