Frequently Asked Questions (FAQ)

Some of our courses are recommended for college credit by the American Council on Education’s College Credit Recommendation Service (ACE CREDIT®). When you take one of the 14 approved courses at ACI Learning, you could be eligible for college credit. So if you’re considering getting a full bachelor’s degree or going back for some extra training, you could have a head start. Contact us to learn more!

All participants of our CPE Courses are eligible to receive CPE Credits to fulfill professional accreditation requirements. ACI Learning is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Find out more!

Complaints regarding registered sponsors may be addressed to:

  • National Registry of CPE Sponsors,

  • 150 Fourth Avenue North, Suite 700,

  • Nashville, TN, 37219-2417.


Each ACI Learning Hub has a Career Services team including a dedicated Employment Development Manager (EDM) that is solely focused on preparing and positioning our certification training graduates with our employer partners in the community.

It’s our mission to make sure every ACI alum finds their place in the IT industry.

Your EDM is your personal employment advocate, and they have many tools they can use to help you find the perfect position. They'll help you work on your resume, contact employers, and optimize your LinkedIn presence. Though ACI Learning is not a placement agency and can’t guarantee a job, the IT market is thriving, and certified individuals are in high demand. Learn more on our career services page!

You can pay for your IT certification courses via credit card, financing/loan, check, or various types of state or VA Funding. Learn more about your funding options here.

ACI Learning offers multiple funding opportunities for our students.

We accept various forms of military education benefits, including VET TEC, Post 9/11 GI Bill, VRRAP, VR&E, MyCAA, Army COOL, Navy COOL, and more. Find out about our more funding options for veteran training here.

State funding options include TAA and the WIOA program. If your company will reimburse you for training, we accept TA/TR. Find a list of more financing options on our Funding Options page.

As an accredited Pearson VUE testing facility, we can proctor exams for our students at our Learning Hubs. Take the test somewhere you’re comfortable, with people you know, instead of going to a brand-new facility for testing.

Certification exams are covered by ACI as part of your certification training, which can be as much as $600 per exam!

Our IT certification courses are held in-person or virtually via our ACI Learning Hubs.

For CPE courses we offer in-person tailored training onsite at your organization, virtual in-person training online, or visit our famous Training Weeks in locations around the world.

Expect additional information and location details in your booking confirmation email after you register. There may be instances where a venue change is necessary. If this occurs, a customer service representative will get in touch with the revised venue information. For more information contact support.

ACI Learning course fees cover your attendance, access to our Learning Management System (LMS), certificate of completion, and access to download course material.

If you are attending a course that involves a lab or test for your certification, all links/access will be provided, and the first exam voucher is on us.

We offer options to address all learning styles.

Our IT Certification and CPE Courses offer 16-80 hours of live instruction. The instructor is ready to answer any questions you might have, lead classroom discussions, assist you during labs, and offer guidance on studying for exams and how the training can be implemented in your organization. If completing a certification exam, each course also includes supplementary study materials to help you prepare with confidence.

We also offer self-paced, on-demand training options like prerecorded webinars (see our course catalog for options), and cutting-edge videos and training via ITProTV.

Yes, we offer both in-person and online training options.

If you are looking for CPE Courses in audit, cybersecurity, or IT, we offer a wide range of virtual courses. By attending, you will earn up to 40 CPE credits. Get the same level of training that you would receive in person from the comfort of your home or office. Other options include live instructor-led, NASBA-certified webinars.

or utilize our pre-recorded webinars Please note, recorded webinars are not NASBA certified and some organizations will not accept CPE certificates that are not. Please consult your organization for the details of their requirements.

We also offer self-paced, on-demand training options like prerecorded webinars and cutting-edge video training via ITProTV — allowing you to study independently and at your convenience.

Browse our catalog for all your options.

Please note, recorded webinars are not NASBA certified and some organizations will not accept CPE certificates that are not. Please consult your organization for the details of their requirements.

Due to the COVID-19 pandemic, all training courses, including certification training, have been switched to an online-only model. Our online training still includes a live instructor, and an interactive classroom experience.

We know it can be hard to take time away from your job to get IT training. That’s why we offer night classes and online courses that make it easy to earn the IT certifications you need to advance your career. Many of our students achieve meaningful employment before finishing their program and choose to finish out their program via our night classes. All of our courses are led by a live, expert instructor, and are never pre-recorded. Contact us for more information.

For most IT certification courses, classes start every month! Get in touch with us for more information about class schedules and planning your start date. Contact us for more info.