Regulatory Information

See below for state-specific regulatory information for our learning hubs. Contact us if you have any questions or comments.

Call Centre Agents > Image > Hero


ACI Learning is approved and regulated by the Colorado Department of Higher Education, Private Occupational School Board. To view our programs, pricing, policies, and more download the ACI Learning Colorado State Catalog.

Texas School Catalog

Students must address any educational program concerns by following the school’s grievance process outlined in our school catalog. To download ACI Learning's Texas catalog outlining programs, pricing, policies, and more, click the link below.

Texas Workforce Commission Approved

Our programs are approved by the Texas Workforce Commission and operate under school numbers S4447 and S5355. For more information please visit their website. Students dissatisfied with our response to your complaints can file a formal complaint with the Texas Workforce Commission as well as with the school’s accrediting body if applicable. Additional information on complaint procedures is located on the Texas Workforce Commission’s Career Schools and Colleges website.


ACI Learning Jacksonville is licensed by the Commission for Independent Education, Florida Department of Education. Additional information regarding this institution may be obtained by contacting the Commission at 325 West Gaines St., Ste. 1414, Tallahassee, FL 32399-0400, toll-free (888) 224-6684. To view our programs, pricing, policies, and more click below.

VA Benefits

For more information on VA benefit disbursement, please click below.

British Accreditation Council (BAC) Accreditation

ACI Learning is a British Accreditation Council (BAC)-accredited short course provider. Should you feel that your complaint has not been satisfactorily dealt with by us, you can lodge a complaint directly with BAC. For this, you will need to submit to the BAC: A detailed letter of complaint, including a full description of the cause for complaint and the circumstances in which it arose. A signed statement authorizing BAC to investigate the complaint and to raise the matter with the institution on their behalf. Copies of all supporting documentation relating to the complaint. For further information on the BAC complaints procedure, please consult the BAC website.

Family Educational Rights and Privacy Act information

The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education.

  • Students have the right to inspect and review the student's education records maintained by the school. Schools may charge a fee for copies.

  • Students have the right to request that a school correct records which they believe to be inaccurate or misleading. If the school decides not to amend the record, the student then has the right to a formal hearing. After the hearing, if the school still decides not to amend the record, the student has the right to place a statement with the record setting forth his or her view about the contested information.

  • Generally, schools must have written permission from the student in order to release any information from a student's education record. However, FERPA allows schools to disclose those records, without consent, to the following parties or under the following conditions (34 CFR § 99.31):

    • School officials with legitimate educational interest;

    • Other schools to which a student is transferring;

    • Specified officials for audit or evaluation purposes;

    • Appropriate parties in connection with financial aid to a student;

    • Organizations conducting certain studies for or on behalf of the school;

    • Accrediting organizations;

    • To comply with a judicial order or lawfully issued subpoena;

    • Appropriate officials in cases of health and safety emergencies; and

    • State and local authorities, within a juvenile justice system, pursuant to specific State law.

    The School may disclose, without consent, "directory" information such as a student's name, address, telephone number, date and place of birth, honors and awards, and dates of attendance unless a written request not to share directory information is provided by the student. All written requests for exemption must be placed in the student file.