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Regulatory Information

See below for state-specific regulatory information for our learning hubs. Contact us if you have any questions or comments.

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COLORADO

ACI Learning is approved and regulated by the Colorado Department of Higher Education, Private Occupational School Board. To view our programs, pricing, policies, and more download the ACI Learning Colorado State Catalog.

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Texas School Catalog

Students must address any educational program concerns by following the school’s grievance process outlined in our school catalog. To download ACI Learning's Texas catalog outlining programs, pricing, policies, and more, click the link below.
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Texas Workforce Commission Approved

Our programs are approved by the Texas Workforce Commission and operate under school numbers S4447 and S5355. For more information please visit their website. Students dissatisfied with our response to your complaints can file a formal complaint with the Texas Workforce Commission as well as with the school’s accrediting body if applicable. Additional information on complaint procedures is located on the Texas Workforce Commission’s Career Schools and Colleges website.
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Florida

ACI Learning Jacksonville is licensed by the Commission for Independent Education, Florida Department of Education. Additional information regarding this institution may be obtained by contacting the Commission at 325 West Gaines St., Ste. 1414, Tallahassee, FL 32399-0400, toll-free (888) 224-6684. To view our programs, pricing, policies, and more click below.
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VA Benefits

For more information on VA benefit disbursement, please click below.
Disbursement Info

ACI’s British Accreditation Course Complaint Policy

If you have a complaint, please contact us in writing either via email or by post. We will let you know when we have received your documentation and may then ask you for further details. When the complaint is received, we will launch an internal investigation based on our records. We will then notify you as to our findings, and any possible solutions. If you are not happy with this, you have the right to appeal and we will review your appeal. You will be notified as soon as possible as to our final decision.

British Accreditation Council (BAC) Accreditation

ACI Learning is a British Accreditation Council (BAC)-accredited short course provider. Should you feel that your complaint has not been satisfactorily dealt with by us, you can lodge a complaint directly with BAC. For this, you will need to submit to the BAC: A detailed letter of complaint, including a full description of the cause for complaint and the circumstances in which it arose. A signed statement authorizing BAC to investigate the complaint and to raise the matter with the institution on their behalf. Copies of all supporting documentation relating to the complaint. For further information on the BAC complaints procedure, please consult the BAC website.
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