Accredited ITIL® 4 Foundation
Overview
This series covers the Foundation sylabus for ITIL 4.
Accredited ITIL® 4 Foundation Overview
Based on AXELOS ITIL® material. Material is reproduced under license from AXELOS. All rights reserved.
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
This series covers the Foundation syllabus for ITIL 4. *Access to this content requires an exam voucher*
0h 1m
[MUSIC]
Hi, I'm Jo Peacock with ITPro.TV, and
I wanna welcome you to
the ITIL 4 Foundation series.
In this series, we're going to be looking
at the principles of service management,
particularly in relation to ITIL.
We're also going to take a look
at the ITIL guiding principles.
We're going to be taking a dive
into the service value system and
also the service value chain, and
then we'll be looking at
the ITIL practices themselves.
So we'll be taking a deep dive into
practices such as incident management and
problem management and change control.
So I'm going to invite you to join
me in this series as we take a look
at ITIL 4 and prepare you for
the ITIL 4 Foundation examination and
certification at the end of it.
So I hope to see you in our series.
[MUSIC]
Learning Style
On Demand
Includes
Practice Test
Skill Lab
AssessmentLength of course
16h 16m
40 Episodes
Here are the topics we'll cover
- ITIL 4
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