Accredited ITIL®4 Direct, Plan, and Improve

you're watching ITprotv. [MUSIC] Hello and thank you for joining us for ITIL Direct plan and improve. I am Zach and this is Jo and we're so happy to have you here, before we go into what we're doing here and why you should be watching this particular course, Jo, tell us all about you. Me, I don't like talking about me. I guess that I am here simply because I have got a lot of years experience in IT governance that spans sort of project management, agile, risk management, service management, I've been involved with IT right, the way back from title version two sort of examiner and just all around generally deep in the heart of it. So that's exactly why I'm here. What about you? Well, I'm here because you said, Zach you better be. No, Jo and I have done a lot of courses together, a lot of vital courses, a lot of governance classes and courses rather. And, this is one of them. ITIL DPIR. I direct plan and improve and Jo I want to ask you about this, why is it exciting or why would someone want to watch ITIL Direct Plan and Improve? Generally because you want to gain an accreditation in that. And usually it's because you're on one of two tracks and I've got a graphic here for you, and those those tracks are either the managing professional track which is on the left hand side or the Strategic Leader track here and you'll notice that Direct Plan and Improve sits here and it actually appears in two tracks. That doesn't mean that it's two different courses. It's not, it's one course and that one course is an intermediate that qualifies you to take either and the managing professional or and the Strategic Leader. So if you want to do either one or both of those then you only need to take this exam once. So if you wanted to attain your management professional and then move on to Strategic Leader, which is the way that a lot of people take these ITIL exams, then you only need to take this particular exam once. There is a prerequisite, which is why I know that you've seen this diagram before and that prerequisite is that you have to have passed the ITIL Foundation in order to be able to take the exam. It doesn't mean that you can't watch this course until you've taken your Foundation. You can but you cannot take your test through people. So until you've successfully been through your ITIL Foundation test, so that's where we are, we're going to be looking at Direct Plan and Improve. This is very much you've seen, it's a strategist role. This is very much directed at the leadership. This is about directing teams, about directing projects and pieces of work. It's about planning those pieces of work at those projects. Planning to deliver value, planning to create a new service and improving our services and our service offering. So we're looking at directing, planning and improving on our teams. And we're gonna be looking at the certificate details in the next episode, aren't we? Yes we will. We'll be looking at the exam as we always do. We look at the exam in a lot more detail in our next episode. That's wonderful. Well this is exciting. Are you excited? I am, yeah. [LAUGH] Well thank you for joining us for ITIL Direct Plan and Improve. Make sure you watch every episode and we'll see you in the next episode. Thank you for watching IT Pro tv.