Accredited SIAM Foundation

Overview

Service Integration and Management (SIAM) is a management methodology for environments where services are sourced from multiple service providers and not just a single service provider. In this series we explore the SIAM Eco-system including the business case for SIAM, the benefits of the methodology, the processes involved, and the challenges to implementing and maintaining the eco-system. This series also prepares you for the EXIN SIAM Foundation exam.
Accredited SIAM Foundation Overview
Service Integration and Management (SIAM) is a management methodology for environments where services are sourced from multiple service providers and not just a single service provider. In this series we explore the SIAM Eco-system including the business case for SIAM, the benefits of the methodology, the processes involved, and the challenges to implementing and maintaining the eco-system. This series also prepares you for the EXIN SIAM Foundation exam.
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[SOUND] [MUSIC] Hi, I'm Jo Peacock from ITProTV and welcome to our SIAM series. SIAM, of course, stands for Service Integration and Management. And in this series, we will be looking at the SIAM management methodology, which, of course, is a management methodology for managing in IT services in a multi-sourced environment or you might want to call it a multi-vendor environment. So in this series, we will be looking at a history of SIAM, where it came from what it's used for, when it would be appropriate to use SIAM methodologies. We'll be taking a deeper look into the processes contained within the SIAM methodology, and we'll be looking at the advantages and disadvantages of using the SIAM management methodology. And we'll also be preparing for the SIAM foundation test. Which is an accredited test through BCS and EXIN, and will be doing some preparation for that test, and also running through the sample exam. So, join us later in our SIAM episodes. See you then. [SOUND] [MUSIC]

Learning Style

On Demand

Length of course

18h 34m
44 Episodes

Here are the topics we'll cover

  • SIAM Foundation
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