Finance

Welcome to the “An Organization’s Guide to 360 Surveys”course designed to give organizational leaders a better understanding of 360surveys. This course, comprising two lessons, will go over what a 360 survey isand how to properly create and conduct one. Additional topics that will bediscussed in this course include how a 360 survey differs from otherperformance reviews, its benefits, and a guide for conducting a survey fromstart to finish. By the end, expect to have useful knowledge about thisemployee review process and all that it can offer.

Learn how to align people on which behaviors contribute to your defined culture of innovation. Discover the transformative effects of leading by example, as well as how to break down silos. Discover why celebrating failure is as important as honoring success. SKILLS YOU’LL LEARN: Leadership, breaking down barriers, and improved communication. This content is also translated in Spanish, French, and German.

Get an idea of how your people define innovation and make the concept more tangible for them. This content is also translated in Spanish, French, and German.

Learn how to apply best practices from Zappos, Samsung, and more to design an incentive program that serves your business goals and offers aspirational carrots. This content is also translated in Spanish, French, and German.

Jumpstart dialogue about which innovators or innovative companies your organization aspires to become so everyone is aligned on their goals. This content is also translated in Spanish, French, and German.

Welcome to the “Coaching Crash Course” intended to give you a foundational understanding of what coaching is and how you can coach your employees effectively at every skill level. This video course comprises six video lessons, covering everything from the readiness stairs to coaching best practices. You’ll learn about the steps of readiness—including novices, doers, performers, and experts—and how to coach employees at each step to help them become the most productive. Plus, you’ll learn pro tips to help all of your coaching conversations go smoothly. To access your activity IDs, a "View CECertificate" button will display on the profile upon completion of thecourse. This program is valid for 0.75 hour(s) of recertification creditthrough the HR Certification Institute (HRCI) and 0.5 PDU for the ProjectManagement Institute (PMI).

This course puts an emphasis on teaching managers about the power of questions by showing the importance of helping team members think for themselves. Employees who arrive at a conclusion because they have thought through the issues are more likely to buy into that decision. Coaching is a large and complex subject. However, at its heart lies effective questioning skills. This course provides managers with practical illustrations of how to use questions to help team members think through a problem or task for themselves. If it is a manager's intention to coach the other person, the type of questions they use will be different from those questions designed simply to elicit information. Participants who successfully complete this course should be able to demonstrate the ability to help the team member arrive at their own solution, use sequences of questions to prompt another person's thought processes, resist the temptation to give quick answers when asked a question, help others evaluate the pros and cons of different approaches, and improve the performance and effectiveness of those they manage.

Maximize your company’s collective brainpower for faster, better outcomes. Introduce techniques that stretch people’s thinking around strategic partnerships and collaborative opportunities, both internal and external. SKILLS YOU’LL LEARN: Strategic imagination, collaboration, and creative problem-solving. This content is also translated in Spanish, French, and German.

Welcome to the "Composure in Leadership" video lesson intended to give viewers helpful tips on maintaining their composure at work. If you’re a leader who wants to maintain composure despite some difficult circumstances, then this is the lesson for you! This lesson dives into the benefits of keeping yourself calm and collected and teaches six practical tips on how to be more composed…all so viewers can be more effective leaders at work. Ultimately, with these tips, learners can improve their reputation as a self-assured, reliable, and calm leader that others can trust.  

Welcome to the “Crisis Communication” video course intended to help you communicate effectively both internally and externally during a crisis situation. This course comprises two lessons covering how to convey critical information to both your internal employees and your external stakeholders, such as your customers. Have you ever felt overwhelmed during a crisis, worrying about how your employees and the public were going to respond? Well, even if you haven’t, you need to be prepared for crises and know how to respond to them ahead of time. That way, you can ensure each and every one of your employees is sufficiently informed and ready to react appropriately in the event of a crisis. And, you can prevent public relations disasters from occurring in the first place. 

This course teaches a five-point model for fixing performance problems which deals with getting team members to do what you need them to do. This system is perfect for performance appraisals or day to day use. Goal of the Course: Whether it's at an appraisal or part of an everyday interaction, delivering feedback is one of the most important (yet difficult) skills an effective manager needs to develop. Managers will learn to use the C.E.D.A.R. model to prepare for and engage in constructive feedback sessions. Objectives: Participants who successfully complete this course should be able to demonstrate the ability to: • Be specific about the feedback they want to give and about why they want to give it. • Explore the situation from the other person's perspective. • Agree on the facts. What is actually happening and why? Focus on the facts, not on the person. • Be courteous and respectful. People are more likely to improve if they feel good about themselves. • Accept counter-feedback. Team members won't focus on performance issues until managers have addressed criticism directed at them.

All of us occasionally face difficult, uncomfortable, or potentially contentious situations with others. Many times we choose to ignore the situation and hope that it will “take care of itself” – but that rarely proves to be the best approach. Fortunately, our Difficult Conversations training course will give you and your team the tools to handle challenging interactions as calmly and effectively as possible. We can’t promise you’ll enjoy having these conversations when they come up – but we can promise you’ll have fun learning how to handle them. Because at The Jeff Havens Company, we offer serious solutions in a seriously funny way. In this updated course with several new topics, you’ll learn how to create environments conducive to swift and satisfying resolutions to difficult issues; how to (and how not to) approach various types of difficult conversations (personality conflicts, communicating a low performance review, etc.); and what to expect from your conversation partner during difficult conversations, and how to effectively defuse anger or other negative emotional responses.

Welcome to the “Discipline Crash Course”! This video course is meant to help you understand what discipline means at work and how to discipline your employees effectively. This course comprises four video lessons that cover everything from how to prepare for applying discipline to how to conduct actual disciplinary discussions. Plus, viewers will learn about something called progressive discipline and how they might incorporate it into their workplace policies. After completing this course, learners will understand the basics of helping their employees have discipline as well as how to discipline them if need be. (Keywords: code of conduct, performance management) 

Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry” course designed to give you the tools to develop yourself as a leader. Presented by the renowned leadership expert, Kevin Eikenberry, this course, comprises 22 lessons, and is a part of our Expert Insights Series. Throughout this course, viewers will be taught all of Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. This experience will feature topics, such as the DISC model, how to give effective feedback, conducting mindful one-on-one meetings, and so much more. So, sit back, and buckle up as you allow this course to guide you through your own journey to the top of the leadership ladder. To access your activity IDs, a "View CECertificate" button will display on the profile upon completion of thecourse. This program is valid for 1.75 PDC for Society for Human ResourceManagement (SHRM), 1.75 hour(s) of recertification credit through the HRCertification Institute (HRCI) and 1.75 PDU for the Project ManagementInstitute (PMI).

Welcome to the “Courageous Cultures with Karin Hurt and David Dye” Expert Insights course that is designed to help leaders build more innovative teams. This course is led by leadership experts and keynote speakers who bring a realistic, engaging approach to leadership development. Throughout this experience, they will dive into a four-step process on developing a curious and engaged team that shares ideas. Karin and David also detail tools and techniques you can use when working with a team to build a culture that feels safe to speak up. After watching this course, learners will be motivated by Karin and David to start developing their teams into courageous and honest members. To access your activity IDs, a "View CECertificate" button will display on the profile upon completion of thecourse. This program is valid for 1 PDC for Society for Human ResourceManagement (SHRM), 1 hour(s) of recertification credit through the HRCertification Institute (HRCI) and 1 PDU for the Project Management Institute(PMI).

Welcome to the “Expert Insights: Exceptional Leadership Communication with Brandon Smith” course intended to help leaders more effectively lead and communicate in today’s world. Presented by leadership educator, TEDx speaker, author, and executive coach Brandon Smith, this course comprises 12 lessons and is part of our Expert Insights series. Throughout this course, you’ll learn about the six leadership communication principles, how to balance different types of communication, and how to create an environment of psychological safety. Then, you’ll explore the three key components to trust—credibility, vulnerability, and authenticity. Following that, you’ll take a look at how to define a team culture, effectively give feedback, and light fires both in and under your team members. By viewing this course and following the start, stop, continue brainstorming instructions included in each lesson, you’ll be able to execute more effective strategies to become the leader that you want to be, and that your team deserves. To access your activity IDs, a "View CECertificate" button will display on the profile upon completion of thecourse. This program is valid for 1.5 PDC for Society for Human ResourceManagement (SHRM), 1.5 hour(s) of recertification credit through the HRCertification Institute (HRCI) and 1.5 PDU for the Project Management Institute(PMI).

Welcome to the “Expert Insights: Executive Strengths with Gabriella Parente” course designed to help viewers realize and harness the power of strength-based leadership. Gabriella is an international keynote speaker, author, and leadership consultant who has unique insights into what makes people successful in their personal lives and careers. This course contains 13 lessons that walk learners through what a strength is, how to identify them, and how to use that information to empower, motivate, and inspire your team. After watching this course, you will have a list of strategies to foster a strength-focused mindset in both your professional and personal life—and the steps necessary to balance both. To access your activity IDs, a "View CECertificate" button will display on the profile upon completion of thecourse. This program is valid for 0.75 PDC for Society for Human ResourceManagement (SHRM), 0.75 hour(s) of recertification credit through the HR CertificationInstitute (HRCI) and 1 PDU for the Project Management Institute (PMI).

Welcome to “Expert Insights: Leadership Skills for New Managers with Jena Viviano,” a video course that will help you become a more effective leader—even if you’re new to management. Presented by leadership and career consultant Jena Viviano, this course comprises seven lessons and is part of our Expert Insights series. First, you will learn about what it takes to be a strong leader. Then, to help you improve as a leader, this course provides strategies for understanding yourself and your team better. Afterward, it goes over ways that you can create a positive and productive team culture so that your employees stick around for the long haul. Finally, this course provides a step-by-step process for providing feedback in a helpful way so that employees are more receptive to it. By completing this course, you’ll be well on your way to becoming a great manager to all your team members! To access your activity IDs, a "View CECertificate" button will display on the profile upon completion of thecourse. This program is valid for 0.75 hour(s) of recertification creditthrough the HR Certification Institute (HRCI) and 0.75 PDU for the ProjectManagement Institute (PMI).

Welcome to the “Expert Insights: Successful Middle Management with Scott Mautz” course designed to teach viewers how to thrive as employees and leaders. This course, comprising 14 lessons, provides tips and steps for navigating the working world while managing from the middle. A middle manager is anyone who has a boss, is a boss—or aspires to be a boss—and must lead up, down, and across the organization to be effective in their role. In this experience, learners will be guided through topics, such as flexibility, collaboration, coaching, and feedback. By the end, expect to walk away with more than just the mindset of a middle manager but the skills to actually be one. This course draws, in part, from the book Leading from the Middle: A Playbook for Managers to Influence Up, Down, and Across the Organization, copyright John Wiley & Sons. To access your activity IDs, a "View CECertificate" button will display on the profile upon completion of thecourse. This program is valid for 1.25 PDC for Society for Human ResourceManagement (SHRM), 1.5 hour(s) of recertification credit through the HRCertification Institute (HRCI) and 1.25 PDU for the Project ManagementInstitute (PMI).

Welcome to the “The Art of Accountability Conversations with Karin Hurt and David Dye” Expert Insights course that is designed to help leaders build teams who are committed, honest, and responsible. This course is led by leadership experts and keynote speakers who want to help leaders develop more accountable teams.  Throughout this experience, they will dive into effective strategies for leaders to deliver difficult feedback and set expectations, but also to help employees have tough conversations with their managers. Karin and David also cover how to approach challenging situations in a way that will minimize conflict and stress. After watching this course, learners will feel more equipped to start developing teams who hold themselves and each other accountable.  To access your activity IDs, a "View CECertificate" button will display on the profile upon completion of thecourse. This program is valid for 1 PDC for Society for Human ResourceManagement (SHRM), 1 hour(s) of recertification credit through the HRCertification Institute (HRCI) and 0.75 PDU for the Project ManagementInstitute (PMI).

Welcome to the “Expert Insights: Women in Leadership with Meridith Elliot Powell” course designed for women in the C-Suite and those who aspire to get there. Presented by business strategist, award-winning author, and C-Suite Professional, Meridith Elliot Powell, this course, comprises 14 lessons and is part of our Expert Insights series. Throughout this course, you’ll learn vital information about how to build your leadership skill set and place yourself in the driver’s seat of your career and future. By exploring topics, such as developing a growth mindset, building your own voice, the importance of mentorship and networking, and many more, you’ll be able to take charge and become the powerful woman in leadership that you are capable of being. To access your activity IDs, a "View CECertificate" button will display on the profile upon completion of thecourse. This program is valid for 1.5 PDC for Society for Human ResourceManagement (SHRM), 1.5 hour(s) of recertification credit through the HRCertification Institute (HRCI) and 1.5 PDU for the Project Management Institute(PMI).

Welcome to “Expert Insights: Workplace Mental Health for Managers with Michael Wellington,” a video course meant to shed light on how to support employees’ mental health in the workplace. Throughout this six-part course, you’ll learn the basics of workplace mental health from subject matter expert Michael Wellington, the founder of Birdies for Bipolar and author of “Birdies, Bogeys, and Bipolar Disorder: The Fight against Mental Illness on and off the Green.” First, you’ll discover Michael Wellington’s personal story as a successful person living with bipolar disorder. Then, you’ll examine common mental health disorders and learn about treatment options and coping skills. While viewing this course, you’ll also learn how to create a supportive and accommodating workplace that promotes strong mental health among employees. Ultimately, you should understand that, in order to be effective in discussing mental illness, you need to know the truth about mental health and recognize what needs to be accomplished for an employee to live in a healthy place. To access your activity IDs, a "View CECertificate" button will display on the profile upon completion of thecourse. This program is valid for 0.75 hour(s) of recertification creditthrough the HR Certification Institute (HRCI) and 0.5 PDU for the ProjectManagement Institute (PMI).

Welcome to the ‘Leadership Quick Tips’ series meant to help leaders grow their skills, become better leaders, and ensure the success of their teams. This video lesson, “Gaining Buy-In as a Leader,” advises leaders on how to bring in outside support to help generate buy-in from their team. Because people tend to trust what credible experts have to say, bring them in to talk with your team about an issue you’re seeing or idea you want to implement. From this lesson, you’ll learn how to do this effectively to help you and your team learn and grow. 

Welcome to the “Inspiring Creativity as a Leader” video lesson intended to help you develop creativity on a personal and team level! First, this lesson covers tips to boost creativity in yourself. Then, it goes over how to encourage the same creative spirit in your employees. By following the tips from this lesson, you’ll help you and your employees become resourceful, imaginative, and open to change.  

Leaders who come to work grumpy infect everyone else, while inspirational energized leaders show positive behaviors and are uplifting for others. They keep fit and healthy, making challenges easier to overcome. They are there for their staff. They seek advice from independent outsiders or coaches in order to stay grounded.

Lead with Hospitality is for leaders who strive to create relationships, a culture of belonging, and meaningful work for those they lead. It’s also for leaders who have accepted the challenge and responsibility of leadership because they care about people and they’re compelled to inspire, motivate, and transform groups of people into high-performing teams. This new and timely course is narrated by author, trainer, and motivational speaker, Taylor Scott and it is based on his best-selling book of the same name. After spending years in the hospitality, travel, and retail industries, and working up from frontline positions through supervision and management, Taylor discovered several leadership tips, techniques, and practices that can transform ordinary work groups and individuals into a high-performing contributors and teams.

Welcome to the "Leadership and Red Flags" video course meant to provide a guide for recognizing and addressing red flags in your organization. This course comprises five video lessons that cover the types of red flags to look for and ways to address them productively. Types of red flags covered throughout the course include dysfunctions in leadership, company culture, and performance standards. From this course, learners will be able to recognize warning signs and solve problems before they become destructive. In this way, leaders will be able to ensure their organization is healthy and productive. To access your activity ID, a "View CE Certificate"button will display on the profile upon completion of the course. This programis valid for 0.75 PDU for the Project Management Institute (PMI).

Welcome to the “Leadership Fundamentals” course where youwill learn the essentials of becoming a great leader. This course, comprisingof three lessons, covers basic tips for being a leader, the difference betweenleadership and management, and a few common leadership styles. By the end ofthis course, you’ll have a better understanding of what a leader is, keyqualities of leadership, and the various ways you can choose to lead.

So you’re managing a bunch of hybrid workers. We’re sorry. Alas, computers finally got good enough that a lot of us can do our work from anywhere, and it turns out that a lot of people really don’t like getting dressed up every day (or dressed at all, sometimes). But that’s the way the world is moving, and so you should probably figure out how to manage people you aren’t going to see every day.Now on the one hand, effective leadership practices work in pretty much every environment, which means you shouldn’t expect to change everything you’re doing. However, managing a remote workforce presents a special collection of challenges that simply don’t exist in physical environments, and failing to address those issues increases the odds that your hybrid team becomes both disengaged with their jobs and disconnected from you and the rest of their team. That’s why we developed Leading Hybrid Teams. Designed exclusively to address the unique characteristics of managing hybrid employees, this short (and hilarious) training series covers everything you’ll need to lead remote workers as effectively as the ones you see every day. From how to communicate with hybrid employees to preventing burnout and building a robust culture (which yes, you can do even with remote workers!), this series has it all. Oh, and it’s funny. We almost forgot to mention that. You’ll probably laugh out loud while you watch these. But don’t worry. You’ll probably watch them alone, so nobody will hear you snort. This content is also translated in Spanish.

Boost your ability to engage attendees, unlock breakthrough thinking, and guide them toward creative ideas. Explore best practices for hosting deeply productive brainstorms that inspire exciting solutions and actionable outcomes. SKILLS YOU’LL LEARN: Leadership, creative thinking, and collaboration.

Welcome to the “Leading Teams Crash Course,” which is meant to help you know how lead others effectively so your team can achieve its goals. This course comprises six lessons that cover first steps leaders should take, how to communicate together and handle meetings, and methods for achieving team goals. From facilitating meetings to providing coaching and feedback, there’s a lot that team leaders need to be able to do well. So, throughout these lessons, you’ll learn about ways you can be a better leader, as well as how you can empower your employees to become stronger workers. By completing this course, you’ll understand how to lead your team so it contributes to overarching organizational goals. To access your activity IDs, a "View CECertificate" button will display on the profile upon completion of thecourse. This program is valid for 0.75 hour(s) of recertification creditthrough the HR Certification Institute (HRCI) and 0.5 PDU for the ProjectManagement Institute (PMI).

Welcome to ‘Leveraging Servant Leadership for Your Team,’ a video course meant to describe to leaders the benefits of a serving mindset for securing the success of their teams. This course comprises three video lessons that explain what servant leadership is, the qualities servant leaders embody, and how servant leadership compares to controlling leadership. A servant leader’s role is to ensure their team’s needs are being met so the team members can do their work as efficiently and unhampered as possible. A big part of that process is empowering and building trust with employees. After viewing this course, learners will understand the advantages of servant leadership and be able to maximize the productivity of their teams.

Welcome to the “Matrix Management” course that’s designed to help all levels of a company fully understand the matrix structure. This course, comprising four lessons, covers what a matrix management structure entails, general benefits, guidance for managers leading their teams, and advice for employees to successfully navigate the structure. By the end of this experience, learners will know more about how they can make the matrix management system work in their company and be fully prepared to implement it.

Congratulations on your promotion and welcome to the “New Supervisor Fundamentals” course! This course, comprising 10 lessons, covers the foundational skills and processes required to be a successful leader. Viewers will become familiar with a wide range of topics, including common leadership mistakes and how to avoid them, how to gather feedback about their team, how to approach their first team meeting, and more!

Identify key innovation obstacles in your org and turn professional sceptics into innovation advocates. Shift mindsets away from the status quo and towards opportunity, while giving teams permission to experiment and innovate without fear. Plus learn how to set ab innovation strategy and track progress. SKILLS YOU’LL LEARN: Breaking down barriers, risk-tolerance, and leadership. This content is also translated in Spanish, French, and German.

Welcome to the “Performance Review Calibration” course that focuses on the process of adjusting ratings across managers, teams, and departments in a company so that effective performance assessment can take place. This course comprises two engaging lessons, the first of which covers why calibration is so beneficial and important for organizations to conduct, as well as common disruptions to the performance assessment process as a whole. The second lesson dives into how to conduct and participate in a performance calibration meeting so they can make a positive impact

Figuring out how to help someone improve on the way they’re doing things – or learn from a mistake – is a delicate task. Sure, you could show them some tough love and just say, “Everything you’re doing is wrong, you should try doing it better instead!” But amazingly, that approach doesn’t work very well. Thankfully, Providing Constructive Feedback will provide you with an approach that does. Our video-based training series covers basically everything – how to offer feedback in a way that people will actually listen to, what kinds of things to focus on, and how to incorporate everyone into the process of finding solutions for whatever problems you’re trying to correct. You’ll also see plenty of examples of people delivering ineffective feedback. It never hurts to know what behaviors you should avoid, and it’s hilarious – at least when it’s not happening to you. Just because you’re learning how to do something better doesn’t mean you can’t laugh so hard your coworkers wonder exactly what you’re up to. This content is also translated in Spanish.

These are extreme times. Your remote teams are isolated, anxious and forced to work in different ways. For leaders, it’s about more than managing a remote team through crisis. It’s empowering the right leaders to transform the underlying assumptions of the workforce to lead the way forward. This is a time of opportunity that requires what we call Remote Leadershift. In this new program, we are dedicated to giving you the tools you need to rebuild the camaraderie around the “lunch table” while developing a new, innovative thinking process for your team. Through a series of microlearnings and a toolkit, celebrated thought-leader Laura Goodrich will help leadersand teams alike navigate amidst this new environment. It is ourgoal to inspire leaders who can guide teams to be resourceful, expressive and connected.

Investing time and intention into your relationships with your team is an essential part of growing a healthy culture and running your company well. You can't accomplish anything in your business until you form a relationship with your people. You can't manage people; you can't coach; you can't lead. Your relationships are base camp for everything you want to accomplish in your company. ● Do you strongly believe your team feels comfortable coming to you when they have an issue, personally or professionally?● Is your team equipped with the tools to build trust with one another?● Are they equipped with communication tools that allow them to strengthen their relationships vs. drive wedges in them when challenges arise?Leaders should ask themselves those questions consistently.Module 3 is a framework designed to show you exactly:● The foundation of all relationships● Strategies to build and maintain relationships● How to prepare for a meeting or touch conversation● Key roadblocks that will detract from you building relationships with someone● Relationship Do’s and Don’ts● How to scale relationships building across the organization

A coach has an incredible impact on our lives. They believe in us, see possibilities that we can't see, encourage us to go further than we would on our own, and challenge us to push our own limitations. Coaches are people who listen and make us feel safe and included. They truly care about our success, not their own. They invest the rarest commodities - time and attention. They remind us what's truly important and encourage us to be the best versions of ourselves. As Gregg Thompson puts it, "Coaching is about imagining who someone can be, versus who they are today." As a leader, coaching needs to start with you, but it shouldn't stop with you. Share this material and Gregg Thompson's book with your key employees, and talk to them about how to bake coaching into your culture. Your goal should be to have everyone commit to coaching one or two other individuals. Coaching is everyone's business. You can't leave your coaching plan to change, or assume that you’ll personally be able to coach everyone in your organization forever. Coaching equals growth. It's far too powerful a tool to waste. Don't let it fall through the cracks. ● Is coaching built into your organization? Does coaching strongly live within it?● Is coaching only used to fix negative or nonperformance situations in your organization? 13● Do you and other leaders in the organization have the proper tools/skills to provide great coaching to bring out the best in staff members?Leaders should ask themselves those questions consistently.Module 4 is a framework designed to show you exactly:● Difference between coaching and motivating● Key coaching skills and tactics● How to prepare and execute a coaching session● How to effectively coach and be coached● Coaching mistakes and opportunities● When to coach and signs of great coaching● Strategies to scale coaching across your organization

Core values are the words and clarifying language that describe behaviors and expectations for your team. Those expectations will clearly demonstrate to your employees how to be successful in your organization. They drive hiring. They drive decision-making. They’re the lifeblood of your company's functioning, on both strategic and day-to-day levels. Think of core values as standard operating procedures for your team's behavior. They drive accountability and allow you to praise or coach your employees according to very clear standards.  Module 1 is a framework designed to show you exactly: ● How to create core values ● How to activate and bring core values to life ● How to ingrain core values in the day-to-day ● How to incorporate core values in key documentation ● How to scale core values

Your organization is like a living organism. It has to constantly adapt to new situations and new challenges. The only way to do that is to learn. In nature, the only way to learn is through trial and error, and you’ll sometimes be forced to learn that way too. You're thrust into the middle of a problem, and you have to figure out how to solve it before it destroys you. In today’s quick-moving landscape, if your employees aren’t learning and innovating, you will be left behind. There are as many different ways you can support learning as there are ways that people like to learn. Talk to your team about their needs and their ideas. Experiment. Ultimately, the purpose of learning is to drive growth and innovation for your business' long-term survival. Look ahead to the company you want to be, and get yourself and your team on a learning path today. Growing your culture of innovation is a process that never ends. We all get lazy when things are going well. ● Do you have a process that drives learning and innovation within the organization?● Does everyone in the org have the tools they need to innovate and have their ideas heard?● Is everyone learning for their future role? Does your organization require learning goals?Leaders should ask themselves those questions consistently. Module 8 is a framework designed to show you exactly:● How to create a culture of innovation and learning● Exercises to drive innovation● Framework for a culture of innovation● Roadblocks to watch out for● Role of the leader● How to scale innovation across your organization

Good sports teams operate better than most companies. They're hard to get on, and they're hard to stay on. They expect their players to train constantly, sharpen their skills, and turn in a peak performance every time. They build robust systems of communication and accountability. They always challenge and support the players to bring out their best. The experience of being on a top team is life changing. Ultimately, it only works if the team works together. They have to put the team's success ahead of their own desire to shine or dominate others. They must be unified in their purpose.Now, think about your own team. Are the internal standards high, and are team members held accountable? Do people love being on the team? If you can't say yes, you need to do some work. Your organization should be like a professional sports team—something many people want but that only a select few can enjoy.● Would you describe your team as high performing and resilient?● Does your team perform at the same level, whether or not the leader is present?● Does your team lean on each other to solve their biggest challenges?● Do the individuals on your team always put the group's goals before their personal goals?Leaders should ask themselves those questions consistently.Module 5 is a framework designed to show you exactly:● Innovative tactics to elevate the team● How to drive autonomy within your team● Best practices to get the most out of meetings● The most important meeting a leader can implement - a daily huddle● How to run effective operational meetings● The value of implementing internal peer groups● How to exit a team member● How to scale “Operating as a Team”

This course discusses setting performance objectives to engage team members both intellectually and emotionally. People are more likely to hit their performance targets if they understand why the goal is important to the organization and are engaged in the reasons behind it. Performance objectives can be as specific, agreed upon and time-bounded as you like, but unless they are actually achieved, they're useless. This course provides new insights into getting team members emotionally and intellectually engaged in achieving their objectives. The manager plays a key role in engaging their people so that they want to achieve their agreed objectives. Managers also need to be able to explain how what they are doing fits into overall corporate goals. Participants who successfully complete this course should be able to demonstrate the ability to recognize real beliefs and motivations, explain and describe what constitutes an effective performance objective, explain how an objective fits into the organization's wider goals, and gain both intellectual and emotional engagement from team members.

Welcome to “Situational Leadership: Choosing the Right Style,” a video lesson that introduces you to the situational leadership model and the different leadership styles available to you. First, this lesson describes the general framework and goes over the two main types of behaviors used in each of the leadership styles. Then, it goes over the four styles in the situational leadership model more in depth. By completing this lesson, you’ll understand the importance of being attentive to your employees’ needs so that you can select the right style and lead them effectively. 

Welcome to the “Skip-Level Meetings” video course intended to guide employers in effectively implementing skip-level meetings at their organization. In this course, viewers will learn what skip-level meetings are and how they can make a difference for employees and employers. Learners will also discover how to prime the organization for the coming initiative and get ready for each individual skip-level meeting. This lesson also provides tips for conducting skip-level meetings in a productive manner and making needed changes to the organization based on the feedback that’s received.

Welcome to the “Team Building Crash Course”! This video course describes how leaders should build and develop their team to ensure it is successful. It covers the different types of teams, how to choose the right people for the job, and steps to help the team reach its full potential. Plus, it explains the stages of team development and how to help your team progress through them. Because leaders play a significant role in the success or failure of the team, it’s important to get it right from day one. After completing this course, leaders will understand how they can encourage their team members to work productively together to achieve their shared goals. To access your activity IDs, a "View CECertificate" button will display on the profile upon completion of thecourse. This program is valid for 0.75 hour(s) of recertification creditthrough the HR Certification Institute (HRCI) and 0.5 PDU for the ProjectManagement Institute (PMI).

Follow Mark Jeffries, economist, TV host, and author, around the world, as he reveals his powerful tips and techniques to get employees motivated to influence others about your organization’s mission, products and strengths. His innovative and entertaining micro-learning course, "The Art of Business Influence - Selling without Selling", is rapidly becoming the most popular and sought after training program that addresses how everyone in an organization can become a powerful marketing and selling force.

Welcome to “The Rookie Manager” video course intended to help you understand your role as a new leader and effectively manage your employees. This course comprises eighteen lessons that cover everything from moving from coworker to manager to how to handle employee grievances. From this course, viewers learn about four styles of effective leaders, as well as common mistakes to avoid no matter what. Plus, they learn how to respond when an employee behaves unprofessionally or files a workplace grievance. Clearly, being a manager can be intimidating—there’s a lot you have to keep in mind. But, after completing this course, viewers will have a solid foundation of how to behave as a new manager. To access your activity IDs, a "View CECertificate" button will display on the profile upon completion of thecourse. This program is valid for 2 PDC for Society for Human ResourceManagement (SHRM), 2 hour(s) of recertification credit through the HRCertification Institute (HRCI) and 2 PDU for the Project Management Institute(PMI).